One of the most frequent questions we get at Inspired Opinions is “When will I get my incentive?”. As a participant you have dedicated your time, provided your knowledge and the only thing left is to get your incentive. You may be wondering how long does this take? Is it the same for every study? What is the process? We’d like to answer those questions for you today.
Inspired Opinions Points
When you participate you can receive Inspired Opinions points, a virtual currency which can be redeemed into one of many different digital gift cards. Once you earn over 1,000 points you have the ability to redeem your points for digital gift cards to your favorite stores. 100 points is equivalent to $1 and they can be saved up for a bigger value digital gift card or redeemed as soon as you have enough points.
When you are ready to cash in your points they will be sent for processing. It typically takes up to 24 hours for you to receive an email with your virtual gift card code in it. Your incentive will be sent from email@example.com, be sure to check your spam folder if you do not receive an email within a day.
We process redemptions once a day, in the morning. We do not process redemptions on the weekends, so if you submit your request on Friday afternoon it will not be processed until the following Monday.
Visa Gift Card Payments
The incentive process for in-person focus groups is quite simple. When you participate in a focus group held at one of our Schlesinger Associates facilities, after the group, one of our associates will distribute gift cards as you leave.
Studies that do not take place in a Schlesinger Facility, (phone, online, discussion board, etc.) have a slightly different process. We begin processing your incentives after the study has been officially closed. The day you participated most likely will not be the day the study closes. Typically our studies remain open for a week or 2 after everyone participates as we compile all the research. Once the study has been closed it takes 3-4 weeks, which includes processing and mailing, for you to receive your Visa gift card.
As a general rule of thumb for non in-person research, processing time varies from study to study. If you have not received your Visa card in the mail and it has been 6-8 weeks since you participated, let us know. The team at firstname.lastname@example.org would be happy to take a look and will help you in any way they can!
Blog Question of the Week
We wanted to flip the script today, and really make sure that you all understand the incentive process. What additional questions would you like to ask us about the incentive process?
Have a wonderful day!